Teaching with Technology Support Partner TTSP

Background
School of Nursing faculty number about 60 full time and 40 part time.

School of Nursing programs include Undergraduate (n=300) and Masters, Doctoral (n=250). Two of the five Masters program tracks decided to go partially online in 1999.

One School of Nursing faculty was a TTI fellow in 1998, there were several early adopters, rest "not so much" interest in technology.

School has MIS Director and 3 staff for all technology needs which did not include time to devote to repurposing classes for distance learning.

First TTSP fellow was Doctoral Student in Nursing with interest in technology for dissertation. Two years later, we hired a Curry PhD student as second TTSP with one year overlap. Next we hired another Curry PhD student as our TTSP (with significant interest in health systems). All with strengths and committment to the program.

Contributors to the Success:
TTSP given an office on the McLeod 4th floor along with other faculty (shared space)
TTSP posted office hours
TTSP supervised by former TTI fellow for weekly planning and supervision.
TTSP held biweekly Brown bags, monthly open houses strategically held before the faculty org monthly meeting, developed a FAQ to go in the Dean's weekly Memo, conducted a needs assessment at the beginning of each semester and an evaluation at the end of each semester.
TTSP participated in the resources and peer groups of ITC.

TTSP balanced the School's committment to the objectives of the program which was to bring basic technology tools to the faculty for teaching purposes with the exciting projects, research and proposals related to more advanced and innovative tools.

TTSP conducted 5 minute help sessions in faculty offices in addition to the office hours.

Exemplar: SON agreed to rollout the paperless class rolls working with the University Registrar. TTSP conducted 5 minute "stand by you as you do the clicking" sessions when faculty were trained on Toolkit and Class rolls. This helped us achieve 100% participation in the Toolkit, even if just for class rolls.

TTSP worked closely with Toolkit and sent out new tips on a TIP SHEET which developed into a web page.

The tip sheet developed into HOW TO's.

Brown bag lunches were strategically scheduled when people needed the information. For instance, right before a break, we would schedule a session on how to use FTP. But instead of naming the session How to FTP or How to transfer files, we posed it as" HOW CAN I ACCESS MY DOCUMENTS FROM A HOME COMPUTER?


Interviewed applicants in the Summer and included TTI Fellow, MIS director, and 2 faculty for buy in purposes.